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Last updated: July 18, 2025
These terms and conditions govern your use of the Nile Grace website and the purchase of products from our platform. By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website.
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your device's display of the colors accurately reflects the color of the products.
Our website allows you to browse products and initiate purchases through WhatsApp. By clicking on the "Chat to Buy on WhatsApp" button, you will be redirected to WhatsApp to complete your purchase. The contract for the purchase of products is formed when we confirm your order via WhatsApp.
The prices of products are as quoted on our website. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system. Payment details will be discussed and arranged via WhatsApp after you have initiated a purchase.
Delivery options, costs, and timeframes will be discussed and confirmed via WhatsApp during the ordering process. We will make every effort to deliver the products within the estimated delivery time, however, delays are occasionally inevitable due to unforeseen factors.
Our returns and refunds policy is detailed in our separate Returns & Refunds page. Please refer to that page for information about how to return products and the circumstances in which refunds may be available.
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Nothing in these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
We may revise these terms and conditions at any time by amending this page. Please check this page regularly to take notice of any changes we made, as they are binding on you.
If you have any questions about these terms and conditions, please contact us through our WhatsApp channel.